Shipping Policy
Shipping Policy – Margot Vital
At Margot Vital, your satisfaction is our top priority. We’re committed to providing you with a smooth, transparent, and reliable shopping experience — from browsing our wellness collection to the moment your order arrives at your door.
We partner with trusted couriers and suppliers to ensure every product is delivered safely and efficiently. Please take a moment to review our shipping policy below for all the details.
1. Delivery Timeframes
Due to ongoing high demand and our partnership with multiple suppliers, estimated delivery times within Australia are:
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Standard Shipping: 7–21 business days
These timeframes are approximate and may vary depending on factors such as product availability, order volume, courier delays, customs, or regional delivery locations. We always aim for the quickest possible delivery and will keep you informed of any significant delays.
2. Order Processing
All orders are typically processed within 1–3 business days after payment confirmation. Once dispatched, you’ll receive a confirmation email with your tracking details so you can follow your order’s journey.
3. Shipping Methods
We work with reputable shipping partners to ensure your items arrive safely. The courier or method used may vary depending on the product type, size, weight, and destination. In some cases, items may be shipped separately to ensure faster delivery times.
4. Tracking Your Order
Once your order has been shipped, a tracking link will be sent to your email. Please allow up to 5 business days for tracking information to appear after dispatch. Tracking availability may differ depending on your location or the courier service used.
5. Shipping Costs
We proudly offer Free Standard Shipping on all orders within Australia. For international orders, shipping rates will be calculated at checkout based on destination and parcel size.
6. Lost or Delayed Shipments
If your order hasn’t arrived within the estimated timeframe, please first check the tracking link provided. If you still have concerns, contact our support team — we’ll liaise with our courier partners to investigate and resolve the issue promptly.
7. Contact Us
If you have any questions or need assistance regarding your order or the shipping process, our team is here to help. You can reach us anytime at support@margotvital.com. We aim to respond within 24–48 hours on business days.
Thank You for Choosing Margot Vital
We’re honoured to be part of your wellness journey and truly appreciate your trust in our products. Your support helps us continue bringing you thoughtful, high-quality essentials for a balanced and healthy lifestyle.
With gratitude,
The Margot Vital Team 💙